Shell Energy Phone Number – Contact Help & Support

When it comes to energy services, customers may encounter a range of issues, ranging from billing disputes to technical difficulties. To resolve these issues quickly and efficiently, customers need reliable support that provides swift assistance. This is where Shell Energy comes in, providing customers with a range of contact options to reach their support team. If you are in need of immediate assistance, simply contact Shell Energy through their phone helpline.

Shell Energy provides a range of contact information to ensure customers can reach their support team with ease. For instance, you can contact Shell Energy via phone, email, or online chat. If you’re looking for quick answers, their FAQs page is packed with helpful information. Choose the method that best suits your needs and receive fast and reliable support for your energy services.

Shell Energy’s Customer Service team provides efficient and reliable assistance to customers around the clock. No matter what your inquiry, their experienced customer support team is always available to provide meaningful and consistent assistance. Get in touch with them today for support, guidance and fast resolution of your issues.

Key Takeaways

  • Shell Energy provides a range of contact information such as an email address, phone number, and online chat
  • Their FAQs page offers helpful information for quick answers to common inquiries
  • Their customer service team is available 24/7 to assist with any queries customers may have
  • Contacting Shell Energy ensures reliable and swift assistance whenever required

How to Contact Shell Energy

If you’re a Shell Energy customer, you can easily get in touch with their customer support team through various communication channels. Whether you prefer speaking with a representative over the phone or through other means, Shell Energy provides multiple contact options for their customers.

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Shell Energy Helpline and Customer Service Number

To speak to a representative directly, you can dial the Shell Energy helpline at +44 (0) 800 048 0303 for general queries, or +44 (0) 800 0015 532 regarding smart meters. Their customer service number, available six days a week, is +44 (0) 345 071 9710.

Email and Live Chat Support

If phone calls aren’t your preferred mode of contact, you can send an email to [email protected], or use the live chat support feature available on their website during specific working hours.

Shell Energy Contact Information

In addition to the phone numbers and email addresses listed above, you can also find Shell Energy’s contact information on their website. Simply visit their Contact Us page to see a complete list of available support channels and contact details.

Shell Energy Contact Information

Swift Assistance and Support from Shell Energy

Shell Energy provides prompt and reliable customer support to ensure seamless assistance for all queries and concerns. Customers can contact Shell Energy through various channels for quick assistance.

Shell Energy’s dedicated customer support team is always available to help with any issues related to billing, meter readings, and service queries. Customers can be assured of receiving comprehensive support and guidance.

Moreover, Shell Energy’s website offers a comprehensive Help & Support section that features helpful articles, guides, and FAQs. Customers can find answers to their queries in no time by visiting this section.

shell energy customer support

“Shell Energy’s customer support team is incredibly helpful and responsive. They resolved my billing query in no time!” – Jane, Shell Energy customer.

Customers can also use Shell Energy’s social media channels to get immediate assistance. Shell Energy’s Facebook and Twitter pages are active and responsive, providing support to customers around the clock.

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For immediate and direct assistance, customers can contact Shell Energy’s customer care centre by dialling 0800 028 3035 from their registered Shell Energy phone number. A helpline is also available for customers who require immediate assistance with emergency gas or electric issues. Simply dial 105 from any phone line, and you will be connected to the respective emergency helpline.


In summary, contacting Shell Energy for assistance and support is a straightforward process. The company provides numerous communication channels, including their phone number, helpline, and customer service number, to cater to their customers’ diverse needs.

Moreover, Shell Energy boasts a reliable and efficient customer support team that ensures every customer query or concern is resolved promptly. Customers can rest assured that they will receive swift assistance and support from Shell Energy whenever they need it.

Overall, with their valuable contact information and unparalleled customer support, Shell Energy continues to be a leading energy provider in the UK, committed to delivering a seamless experience to all their customers.


What is the Shell Energy phone number?

For queries and support, you can contact Shell Energy at their customer service number: 0800 048 0303.

How can I contact Shell Energy?

There are several ways to get in touch with Shell Energy. You can call their customer service number at 0800 048 0303, or you can visit their website and use the online chat feature. Alternatively, you can send them an email or connect with them on social media.

Does Shell Energy provide a helpline?

Yes, Shell Energy offers a helpline for customers in need of support. You can reach their helpline by calling 0800 048 0303.

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Where can I find Shell Energy contact information?

The contact information for Shell Energy, including their phone number and email address, can be found on their website. Additionally, you can reach out to them on social media or visit their support page for further assistance.

How does Shell Energy provide customer support?

Shell Energy has a dedicated customer support team that ensures prompt and reliable assistance. They can help with billing inquiries, technical issues, account management, and general queries. You can contact their customer support through their phone number, online chat, email, or social media platforms.

Is there a toll-free number for Shell Energy?

Yes, you can call Shell Energy’s customer service number at 0800 048 0303, which is toll-free.

How efficient is the customer support provided by Shell Energy?

Shell Energy prides itself on delivering swift and efficient customer support. Their dedicated team ensures that all queries and concerns are addressed promptly, providing seamless assistance to their customers.

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